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At Baby Trend Store (“we”, “us”, or “our”), we understand that parents entrust us with their family’s safety – both through our quality baby products and through protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website us-babyproducts.com.
1. Information We Collect
We collect information to provide better services to all our parenting customers:
- Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment partners), and phone number (for delivery updates).
- Order Information: Details about the baby products you purchase, including cribs, bedding, toys, and feeding supplies.
- Communication Data: When you contact our parent-supportive customer service team, we keep records of those communications.
- Technical Data: IP address, browser type, and device information to improve our website for busy parents.
- Usage Data: How you interact with our site (pages visited, products viewed) to personalize your shopping experience.
2. How We Use Your Information
Like carefully selecting baby-safe materials for our products, we handle your data with care:
- Process and fulfill your orders for essential baby gear
- Provide customer support by our parent-to-parent team
- Improve our website and product offerings based on parent preferences
- Send order confirmations and shipping notifications
- Prevent fraud and enhance payment security (we never store full payment details)
- With your consent, send helpful parenting resources and product updates
3. Data Sharing and Disclosure
We treat your family’s data as carefully as we’d want our own children’s information treated:
- Service Providers: We share necessary information with trusted partners who help us operate (payment processors, shipping carriers) under strict confidentiality agreements.
- Legal Requirements: We may disclose information if required by law or to protect the safety of our parenting community.
- Business Transfers: In the event of a merger or acquisition, customer information may be transferred, with notice provided.
- Never for Third-Party Marketing: We don’t sell or rent your personal information to third-party marketers.
4. Data Storage and Security
We implement security measures as carefully as we design our baby safety products:
- All transactions use SSL encryption technology
- Regular security audits of our systems
- Limited access to personal information within our organization
- Data stored on secure servers with reputable providers
- While we implement these measures, no internet transmission is 100% secure
5. Your Rights and Choices
As parents ourselves, we respect your control over your information:
- Access & Correction: You may review and update your account information
- Marketing Preferences: Opt-out of promotional emails at any time
- Data Deletion: Request deletion of personal data, subject to legal requirements
- Do Not Track: Our site doesn’t respond to “Do Not Track” signals as no industry standard exists
6. Cookies and Tracking Technologies
We use cookies thoughtfully to enhance your experience:
- Essential Cookies: Necessary for site functionality (e.g., shopping cart)
- Performance Cookies: Help us improve the site for parent users
- Advertising Cookies: Show relevant baby product recommendations (you may opt-out)
- Analytics: We use Google Analytics to understand how parents use our site
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As we ship globally (except some remote areas), your information may be transferred to and processed in the United States and other locations. We ensure appropriate safeguards are in place.
8. Children’s Privacy
While we sell products for children, our website is not directed to children under 13. We don’t knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this policy as our store grows. We’ll notify you of significant changes and always post the current version on our site.
10. Contact Us
Our parent-run customer care team is happy to answer any privacy questions:
Email: [email protected]
Mail: Baby Trend Store
1979 Sampson Street
Denver, CO 80222
USA
Thank you for trusting Baby Trend Store with your family’s needs – we value that trust as much as we value the safety of our own little ones.
